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Quality
and Me:
Lessons From an Evolving Life (1999)
After decades committed to training and education, the Father of
"Zero Defects" transforms his autobiography into yet
another learning experience for readers, punctuating the events of
his life and the milestones of his career with down-to-earth lessons
that make this work a treasury. More Information
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Reflections
on Quality (1995)
This book consist of 295 inspiring gems mined from Philip
Crosby's 9 previous best-selling books. They will illuminate and
enrich your career and life. More Information
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Quality
is Still Free (1995)
This book is a sequel to the first classic, Quality is Free:
The Art of Making Quality Certain (1979). Philip Crosby takes an
insightful look at 20 years that have passed since Quality Is
Free was written. Upon re-examining the quality revolution,
Crosby arrives at some penetrating conclusions. More Information
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Absolutes
of Leadership (April 1996)
Philip Crosby focuses on the role of the leader in today's
society. Forty-five years of management experience is drawn upon to
explain to leaders how to accomplish their agendas. Find out how to
classify yourself, and those you must follow, into the five versions
of leaders. Crosby discusses how to apply the leadership principles
to home and personal life and the importance of balance. More Information
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Completeness:
Quality for the 21st Century (1992)
Executives in the 21st century are going to have to be smarter
and more thorough about dealing with the real world than their 20th
century counterparts. These unique leaders (Crosby calls them
Centurions) will have learned how to make their employees,
suppliers, and customers successful. The hallmark of the Centurion
will be an ego-free leadership style that inspires all members of
the team to do their best. More Information
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Cutting
the Cost of Quality (1990)
Silver Anniversary Edition
Philip Crosby's first book was re-released in a special
anniversary edition. Many of Crosby's key concepts first expressed
in this book evolved into the finely drawn quality and management
philosophies and systems espoused in future books. Unfortunately it
is no longer available
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Leading:
The Art of Becoming an Executive (1990)
Leadership can be learned. Executive-level responsibility - and
status - is the goal of a great many managers in the corporate
world. Leading is designed to help you make that transition.
Crosby introduces five characters, all managers whose bosses have
tapped them for future leadership roles. Through them, Crosby
addresses the most important issues and situations with which
aspiring leaders must cope to move up the ladder. More Information
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Let's
Talk Quality (1989)
Philip Crosby has compiled 96 questions he is most often asked by
concerned managers and executives. His spontaneous, humorous and
reflective answers are Crosby at his best. Let's Talk Quality
explores the root causes of problems with quality at company,
national and global levels. It exposes many of the misconceptions
about quality management and the merits and fallacies of the various
approaches to it. You'll learn what quality really means, how to get
it, what your personal performance standard should be, and how to
measure it. More Information
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The
Eternally Successful Organization:
The Art of Corporate Wellness (1988)
In this book, a new business philosophy is introduced for
long-term health and growth of an organization. Crosby explains how
to use five tools for effective management to help you: 1) get
people to do the job right the first time, 2) achieve steady,
ongoing profits, with a special look at acquisitions as a would-be
prescription, 3) recognize what your customers really want, 4)
approach change without fear and discover why it's a must for
corporate health, and 5) instill company pride, and essential
characteristics for each and every employee. More Information
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Running
Things:
The Art of Making Things Happen (1986)
Philip Crosby demonstrates how to take charge of a group or
organization, lay out clear objectives, and then lead the group to
success. Using anecdotes, case studies and fables, he describes just
what a leader must do so that all members of the group will know
what is expected of them. Discussion focuses on why to create an
environment in which people enjoy hard work. Leaders in all walks of
life will dramatically improve their ability to run things by
following Crosby's common sense approach to taking charge. More Information
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Quality
Without Tears:
The Art of Hassle-Free Management (1984)
Beginning with a profile of companies that always have problems
with quality and discussing why most companies fail in improvement,
this book covers all the ingredients necessary to prepare and
administer the Quality Vaccine. Crosby identifies what management
must do to demonstrate a commitment to quality, and highlights
education and implementation preparation. More Information
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Quality
is Free:
The Art of Making Quality Certain (1979)
How can you manage quality so that it becomes a source of profit
for your business? In this international best seller, Crosby shows
you how to overcome the traditional idea that quality is something
that happens only on the manufacturing line and not in the
management office. This book features the Quality Management
Maturity Grid and Crosby's internationally known and applied 14-step
quality improvement process. More
Information
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