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OUR CLIENTS Our clients in Asian Pacific come from a large range of industries including oil and gas, finance, government, software, aviation, steel, shipbuilding, transport, healthcare, pharmaceuticals, chemical, food, media, publishing, automobile Here are some of the comments from their CEOs: AVIATION SERVICES "The company has made remarkable cultural changes. Paradoxically, this has been more difficult to introduce into an aviation organisation because quality has always been a fundamental in our industry. The difference under the Crosby philosophy has been to conform to exacting requirements without fail, and eliminate wasted time and money by performing as stated in the title we gave the process-RIGHT FIRST TIME" CHEMICAL " The Crosby process has been a great fit with our workplace reform and we see benefits across all fronts - customer focus, safety, environment, teamwork, employee involvement and of course cost reduction" FINANCIAL SERVICES " Crosby's Quality Education System and Quality Work Group Education have been the backbone of our quality training and approach to improvement since 1991. This has provided us with the tools and common language for quality improvement" FOOD PRODUCTS " After four years and a lot of hard work, we now have a common culture, a common language, a common focus and most importantly, a much healthier bottom line" FOUNDRY " On completing a re-engineering program, we found the Crosby methodology to be an ideal vehicle to consolidate initial savings and set in place a permanent process for ongoing continuous improvement" HEALTHCARE " We have made significant progress in improving our performance because the Crosby model is down to earth, understandable to all and exciting to implement. Its emphasis is on measurement for prevention, leading to getting it right the first time, every time, forces all staff to examine their own work practices to achieve lasting improvement" STEEL " Having seen "Crosby" work successfully for my previous employer, I was keen to introduce it to my company. I chose Crosby for its simple message, its excellent teaching aids and support structure"
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Copyright © 2007 Philip Crosby Associates all rights reserved
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