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ABOUT PHILIP CROSBY ASSOCIATES
PHILIP CROSBY ASSOCIATES work with client organizations develop an operational culture founded on Philip Crosby’s Absolutes of Quality Management. One of Phil’s major contributions to the business world is to define the word “quality” as “conformance to requirements”. This takes away the subjectivity that plagues those who attempt to manage “quality” without first ensuring that it means the same thing to everyone. We provide customized education programs and guidance base on nearly three decades of experience. Benefits enjoyed by committed clients include
Results may be tracked FINANCIALLY through a client-managed PRICE OF NON-CONFORMANCE procedure.
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Copyright © 2007 Philip Crosby Associates all rights reserved
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