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ASIA PACIFIC OPERATIONS
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This is the book I wished I had available to read when starting PCA. It is the Entrepreneur's handbook. Quality Management is included as part of running an organization, but is not the major ingredient. In the first chapter "The purpose of an organization" we learn that people see different things from what we might think is the same view. They all have different agendas. The Picture Hangers Association members, for instance, are focused on running a meeting properly and are not concerned that their boat is sinking. Many of us have lived through that. The role of the leader is briefly discussed which takes us to the chapters that lay out what the leader does to make things happen: Arranging; Establishing; Exampling; Handling; Doing. All of these contain stories that help the reader understand the concepts and application. Then the GNU case follows the start up of a company from idea to set up to accomplishment and does it in real life detail. All of this is followed by a glossary of things we need to know from Ability to Youth. Along the way we talk about Performance Evaluation and offer a new system for accomplishing this necessary but difficult task. This is a different, and mutually agreeable way of looking at things. The book closes with Following Through, a bit of advice on being successful in any task. As with the other books a Guidelines for Browsers is included.
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